CORPORATE SALES
Spicerhaart Corporate Sales offers asset management and repossession services to corporate clients.
Spicerhaart Corporate Sales have a proven track record of delivering results and also looking at new innovations to drive performance and remain at the forefront of the Asset Management industry.
- This year we've expertly handled more than 8,000 properties in possession.
- We employ more than 150 highly trained staff to handle the process from pre-possession to sale.
- Our highly experienced team is based in Blackpool and works closely with banks, building societies and other lending institutions that manage property. Read our Client Testimonials
OUR PREMIER SERVICES
HOW WE WORK
service detail
On receipt of instructions from the client we will activate the following :
Acknowledge instructions by return of post
Attend the eviction with the contractors
Report by telephone (maximum 24 hours) that possession has been successfully obtained
When possession has been successfully obtained our internal procedures are as follows :
Secure property
Drain water & central heating system
Prepare inventory of goods remaining
Place notice for owners to remove goods within specified number of days.
Advise utility companies to disconnect supplies and take final meter readings.
Seal letter box
Advise local police that property now in possession
Instruct contractors to clean and clear
Arrange for seven days inspections via selling agent
Instruct valuers to attend and produce valuations within five working days
Send summary to client
Advise selling agent to commence marketing
estate agency
We locate the best possible selling agent. In all cases the agent chosen will be the most suitable considering the property and its circumstances.
The spicerhaart corporate sales team is located on the Fylde coast in Blackpool, Lancashire. The dedicated team at Blackpool continually monitor the agent’s performance and maintain a constant contact for day to day issues. In addition to this service our client account managers act as a liaison and a point of contact for all clients.
The appointed selling agents are instructed to visit the property on a regular basis and once a sale is agreed we monitor it closely through to completion. Overall, the selling agent is contacted at least twice per week to discuss the marketing activity and any subsequent issues that may arise.
When the selling agent forwards an offer to ourselves it is immediately reported to the client. Offers can be accepted by ourselves under an agreed mandate with a client if preferred.
Spicerhaart has its own auction division, mustbesold.com with contracts exchanged on the fall of the hammer, providing the perfect solution for a speedy and definite property sale.
mustbesold.com is one of the top three auction houses in the country selling, on average, 80% of all properties entered into its sales. We sell property from all over the UK through nearly 20 auctions a year, held at the prestigious New Connaught Rooms in London’s Covent Garden, and through our Wales and West division in Cardiff.
We sell on behalf of private individuals, charities, housing associations, councils, high street banks and many other corporate bodies.
Our auctions are major events, attracting hundreds of bidders from all over the UK to the room as well as on the telephone and by proxy.
Spicerhaart Corporate Sales works to offer a unique approach to the management and marketing of premium properties for our clients.
Contact us
Mark Pilling
Managing Director
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
Telephone
01253 603000
Spicerhaart Corporate Sales has recognised that a mass-market approach is not effective in reaching the right target audience to ultimately, achieve the best price possible in the quickest time.
In response to this, unlike other Asset Managers, Spicerhaart Corporate Sales have taken the decision to break the mould.
- Our FINE team are well versed in the management of higher value assets. Each specialist is tasked with a low caseload, allowing complete focus on the management of premium assets. We have systems in place enabling us to identify suitable properties.
- Drive-by appraisals conducted with confidentiality, providing you with valuable information at an early stage.
- Following assessment of the property, we will produce detailed reports highlighting marketing strategies, including ways to improve the appearance and saleability of the property, suitable for the premium spotlight.
- An exclusive panel of Estate Agents carefully selected for their high profile and wealth of knowledge within this sector of the market.
- Bespoke marketing including premium full colour sales brochure as standard, plus exclusive advertising upgrades, ensuring each property stands out from the crowd.
- The use of premium property portals; ensuring properties reach a much wider geographical audience.
- Bespoke weekly reporting; providing a comprehensive review of every property.
- Personal inspection from our FINE consultant if required.
ASSISTED VOLUNTARY SALE
Treating Customers Fairly
Spicerhaart have a dedicated offering in terms of Assisted Voluntary Sales which is used to offer an alternative to repossession of a borrower’s property. Spicerhaart embrace the importance of Treating Customers Fairly and the adherence to TCF and our client’s obligations in this regard is at the heart of our processes and procedures.
The Assisted Voluntary Sale scheme offers an independent and transparent scheme for borrowers to use as an alternative to repossession. Spicerhaart is offering a complete end-to-end management process for Assisted Voluntary Sale where repossession is avoided and the borrower remains in control of the property. Spicerhaart’s Asset Management experience means we are able to ascertain the property’s true value from the outset and market the property in conjunction with the borrower(s) through to completion.
Spicerhaart provide a bespoke suite of Management Information to deliver patterns and trend analysis on the Assisted Voluntary Sale cases to its client base. Spicerhaart’s unique selling point on its Assisted Voluntary Sale scheme is the ongoing management of the case by one of our appointed representatives with personal visits to the borrower in their homes. The representative will discuss in detail an in-depth marketing strategy with the borrower along with any cosmetic enhancements that may aid the sale. There will be an ongoing dialogue on a face to face basis (a minimum of once per month) to keep the borrower and client fully up to date with and viewer feedback.
Why use Spicerhaart?
- In-House Compliance Team for auditing of agents
- Call listening / recording facility for dealings with your borrowers
- In-House mystery shopper service available
- In depth local marketing reports
- Chainfree website marketing
- Use of Must be Sold on-line auctions
- One to one (fully documented) personal visits to your borrowers in their homes
- Property grading facility
- Monthly Management Information to all clients to include details of one to one visits
Contact us
Mark Pilling
Managing Director
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
Telephone
01253 603000
AN INNOVATIVE STRATEGY FOR MANAGING AGED STOCK
Spicerhaart Corporate Sales are pleased to detail its Refresh Scheme for properties in possession.
Spicerhaart Corporate Sales are continually looking at opportunities for the handling of properties in possession. We have developed an internal process to manage aged stock and, from this, have created Refresh.
We believe that Refresh offers hugely positive benefits for both our current client base and also prospective new clients and ensures that we demonstrate the positive behaviours that the FSA look for when possessions are handled.
WHY REFRESH?
Some of the benefits of Refresh are as follows :
- Looking at each and every property on a purely unique approach ensuring that the principles of TCF are adhered to throughout the time a property is in possession with Spicerhaart.
- We believe that Refresh offers a 1st placement/2nd placement strategy where certain lenders might like this approach. Refresh offers this in a unique way that sits easily within a prospective clients disposal strategy.
- Spicerhaart will pick up where appropriate any cancellation fee due to the 1st placement asset manager
- Evidences that best practices are adhered to throughout the time that a property is in possession with Spicerhaart
- As the Refresh Accounts are segmented we will be able to offer bespoke MIS from our operating system Rheinfall which will allow us to work with our clients to look at continual improvements that could be made to the disposal strategy adopted
- Spicerhaart are committed to developing innovations to Asset Management and we believe that the Refresh approach clearly evidences this
- Bespoke team to handle the Refresh properties that combine vast experience and also a proven track record of delivering client orientated results
- Spicerhaart does everything possible from the point of possession to achieve the best price in the shortest timeframe possible. All of the principles of Refresh are adopted from the point of possession but we believe that a separate approach should a property remain on the market for greater than 90 days allows us to evidence a unique approach to ensure best price is achieved.
Refresh is an innovative strategy we feel brings tremendous benefits to a company’s disposal strategy.
CONTACT US
Mark Pilling (Managing Director)
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
T: 01253 603000
COMMERCIAL ASSET MANAGEMENT
introduction to spicerhaart commercial asset management
Spicerhaart have a dedicated team handling commercial repossessions from the point of enforcement and receiving the eviction date, through to the point of completion and redemption of the appropriate account. Spicerhaart Commercial will also deal with both abandoned properties and where the borrower wishes to give possession voluntarily. Through the Assisted Voluntary Sale scheme that Spicerhaart successfully adopts we can also offer the benefits of Assisted Sale on Commercial properties.
Spicerhaart Commercial have a robust process in place for the handling of the property, from the point of possession through to ensuring that the property is marketed and sold for the best price possible in the shortest time frame. In instances when a client would prefer the property to be let rather than sold, Spicerhaart Commercial can ensure that the local agent instructed to let and manage the property is doing everything possible to let the property for the best price. We also pro-actively manage the property, including developing an appropriate exit strategy to eventually sell the property for a price that is satisfactory to our clients.
Spicerhaart Commercial are aware of the constraints that all lenders currently work under and as such, Loss Mitigation is key throughout the possessions process. The pro-active approach taken throughout the time the property is in possession ensures any losses that need to be taken are kept to a minimum and also ensures all avenues to minimize losses are reviewed prior to putting offers forward.
the benefits
- Offering Nationwide coverage for the management of Commercial Properties including instructing the most suitable agent and carrying out works to the property as and when required.
- Market leading possession package ensuring costs are controlled throughout the process.
- Experienced team in place to manage the property from the point of possession through to completion.
- Reviews of the properties we are handling throughout the UK including looking at each property on an individual basis and also grading the agents instructed.
- Detailed Treating Customer Fairly policy in place and operational including the generation on a monthly basis of a TCF dashboard.
- Extensive MIS in place that can be adapted to meet each individual clients own requirements.
- Online access available to allow each property to be reviewed as and when our clients wish.
- Specific processes for the Sale and Rental of Commercial Property which can be adapted to meet each individual clients requirements.
CONTACT US
Mark Pilling (Managing Director)
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
T: 01253 603000
PROPERTY PART-EXCHANGE
The Builder Centre was established in 1999 and with a long standing reputation for quality of service, we continue to provide an unrivalled service to our builders and clients.
We provide a service for assisted sales and part exchange supplying specialist support to builders and buyers with the commitment and dedication expected.
Our intention is to make the link between builders and buyers completely seamless. We may not be selling the new build home, however we can sell the client’s existing home and liaise with builders on their behalf. This unique idea allows builders total control, via trained specialists all under one roof but with the knowledge and marketing expertise of our branches.
We have a fully trained team that works with all builders and clients on part exchange deals, negotiating and completing transactions.
Via the link between the builder and all parties involved in the sale of each property we aim to eliminate potential problems thus assisting the builder in maximising sales and finding our buyers their dream home.
Through constant dedication we have earned ourselves an enviable reputation and we are delighted to be able to provide specialist support to builders throughout the country.
CONTACT US
Mark Pilling (Managing Director)
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
T: 01253 603000
LAND & NEW HOMES
Spicerhaart Land & New Homes is part of the Spicerhaart Group, the largest independent estate agency group in Europe. We provide land and new homes expertise for such brands as Fine, haart, Spicer McColl, Darlows, Felictiy J Lord and Haybrook from strategically situated, regional offices.
Offering dedicated advice, industry MI and guidance to developers, house builders, housing associations, registered social landlords, receivers and banks, Spicerhaart Land & New Homes’ award winning team members have the marketing back up of over 200 estate agency offices and some 2,000 staff situated in prominent, often high street, locations throughout England and Wales.
Our aim is to provide clients with accurate, up to the minute advice, backed up by extensive and relevant local market information and comparables and an unrivalled marketing proposition through the UK’s largest independent provider of property services at the point of sale. Our dedicated land team can also provide you with the raw material for your next project, be that a comprehensive refurbishment project, conversion or total new build.
SUMMARY OF SERVICES
- The sales and acquisition of land
- Up to the minute advice and guidance on all new build projects
- Disposal of distressed stock, including part finished sites completed
- Creation of comprehensive marketing campaigns that make people want to buy
- A second to none sales service through some of the most impressive sales offices in the business
- A full in house creative and print service producing cutting edge marketing collateral
Contact us
Peter Krelle
Managing Director
Spicerhaart Land & New Homes
204 London Road
Burpham
Guildford
Surrey
GU4 7JS
Telephone
01483 450180
land&newhomes@spicerhaart.co.uk
Web
SPICERHAART PORTFOLIO MANAGEMENT
Spicerhaart Corporate Sales have a dedicated department within the operation in Blackpool which deals with Portfolio Management.
Contact us
Mark Pilling
Managing Director
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
Telephone
01253 603000
The team specialise in dealing with property portfolios on an individual basis to meet and exceed the needs and requirements of the specific client. The team have the ability to assess portfolios both collectively and also as individual properties and recommend appropriate exit/management strategies to maximize the return for our individual clients. We consider both rental and sale of the property as part of the exit strategy recommended to our client.
Rental
Spicerhaart Portfolio Management offers a full rentals management service to a variety of clients that covers both Residential, Commercial and Freeholds. Where properties are rented out Spicerhaart Portfolio Management can offer a full market leading management service. Some of the key benefits of using Spicerhaart Portfolio Management are explain in our online brochure opposite.
Sale
Spicerhaart Portfolio Management are able to assess the value of the portfolio both individually and collectively on a regular basis. We can offer a full sale management service to maximize the value of the specific property and the overall portfolio. Through our dedicated team we are able to manage all aspects of the sale process to ensure that the property moves both timely and seamlessly from the point it goes onto the market through to completion of the sale.
COLLECTION SERVICES
Services to Debt Purchasers and Collection Agencies
Contact us
Mark Pilling
Managing Director
Newfield House
Vicarage Lane
Blackpool
Lancashire
FY4 4EW
Telephone
01253 603000
Spicerhaart Corporate Sales through our work with leading banks, building societies and other lending institutions have developed a market leading offering in regards to assessment of arrears portfolios which we feel can be extended to the wider collections and debt purchase market.
Spicerhaart can offer companies an ability to assess the value of properties throughout the UK for minimal cost with either a full drive by valuation or a detailed desktop valuation. A summary of the key benefits of utilising Spicerhaart are as follows :
- Ability to get an accurate idea of a property's valuation where the defaulting borrower is an owner occupier.
- The valuation service provides a tool to enhance your ability to persue a defaulting borrower in an attempt to get a charging order.
- Information provided will aid our clients build a better picture of the debtors financial position aiding the specific collections strategy adopted on the delinquent account.
- By having a visual picture of the borrowers property it allows collectors to get a better feel for the borrowers circumstances.
